Quality assurance

Quality at Makson is a managed system that runs from incoming base paper to the reel on your line.

PROCESS ASSURANCE

Control at every stage

Four rigorous checkpoints guarantee consistency from raw materials to customer delivery.

Incoming material

Base paper and board are checked against specification on receipt.

In-process control

Print, register, coating and slitting are monitored during production.

Final inspection

Finished reels are verified before release.

Traceability

Every reel carries identification linking it to its production record.

CERTIFIED STANDARDS

A certified quality management system

Makson’s quality management system is certified to ISO 9001. It defines how specifications are agreed, how production is controlled, and how non-conformances are investigated and corrected.

Customer complaints are handled through ________. Each delivery can be accompanied by ________.

CUSTOMER COLLABORATION

Technical support

Our team supports customers through consultation, production and after-sales.

Before production

Specification review, raw material selection, and substrate compatibility testing with machine engineers.

During trials

On-site and live technical support when running initial conversion trials or new machine setups.

After delivery

Fast root-cause investigation, batch certificate tracing, and corrective response if anything needs attention.

COMMON QUESTIONS

Frequently asked questions

Clear answers to common questions about our quality management, audit protocols, and certificate of analysis deliveries.

Ready to test or audit our converting quality?

Connect with our quality assurance engineering team for technical specifications or site visits.